Privacy policy
Oklahoma County Diversion Hub Inc ("Sortwell.shop," "we," "us," or "our") respects the privacy of visitors and customers who use https://www.sortwell.shop/.
This Privacy Policy explains the categories of information we may collect, how that information may be used, how information may be shared, how we seek to protect information, and the choices that may be available to you.
1. Information We Collect
Depending on how you interact with Sortwell.shop, we may collect information such as:
Information You Provide Directly
When you place an order, contact us, or otherwise interact with the website, you may provide:
- Name;
- Billing address;
- Shipping address;
- Email address;
- Telephone number, if provided;
- Order details;
- Product preferences;
- Customer service communications;
- Return or refund information;
- Payment-related information necessary to complete a transaction; and
- Other information you voluntarily submit.
We do not need more information than reasonably necessary for the particular purpose for which it is collected.
Transaction Information
When you purchase an alarm clock, mirror, or another product offered through the website, we may maintain information concerning:
- Products purchased;
- Order date;
- Order amount;
- Shipping information;
- Return or refund status;
- Payment status; and
- Communications relating to the transaction.
Payment-card information may be processed through third-party payment providers rather than being directly stored by Sortwell.shop.
2. Automatically Collected Information
When you browse the website, certain technical information may be collected automatically by us or our service providers.
This may include:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Referring website;
- Pages viewed;
- Approximate interaction times;
- Website navigation information;
- Device identifiers; and
- Technical information needed to maintain website security and functionality.
This information may help us understand how visitors use the website and identify technical problems.
3. Cookies and Similar Technologies
Sortwell.shop may use cookies, pixels, local storage, analytics technologies, or similar tools.
These technologies may be used to:
- Keep the website functioning;
- Remember certain preferences;
- Maintain shopping or session functionality;
- Understand website traffic;
- Improve website performance;
- Detect fraudulent or abusive activity; and
- Measure the effectiveness of website features.
You may be able to control cookies through your browser settings. Disabling certain technologies may affect some website functionality.
4. How We Use Information
We may use collected information for legitimate business and operational purposes, including to:
- Process and fulfill orders;
- Deliver products;
- Process payments;
- Provide customer service;
- Respond to inquiries;
- Handle returns, refunds, and exchanges;
- Maintain transaction records;
- Communicate about orders;
- Improve the website and shopping experience;
- Detect, investigate, and prevent fraud or abuse;
- Protect the security of our systems;
- Comply with legal obligations;
- Resolve disputes; and
- Establish, exercise, or defend legal rights.
5. Communications
If you provide your email address, we may use it to communicate with you about your order, return request, account activity, customer-service inquiry, or other transaction-related matter.
Where permitted by applicable law, we may also send promotional communications. You may unsubscribe from non-essential promotional communications using the available unsubscribe mechanism or by contacting us.
Unsubscribing from marketing messages does not necessarily stop transactional communications that are necessary to complete or administer an order.
6. How We Share Information
We may share information with service providers and business partners when reasonably necessary to operate Sortwell.shop.
These parties may include:
- Payment processors;
- Shipping and delivery providers;
- Website hosting providers;
- Technology and analytics providers;
- Customer-support providers;
- Fraud-prevention services;
- Professional advisers; and
- Legal or regulatory authorities when disclosure is required or reasonably necessary.
We do not intend to sell personal information merely because a customer places an order with us.
7. Business Transfers
If Oklahoma County Diversion Hub Inc undergoes a merger, restructuring, financing, acquisition, sale of assets, reorganization, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
8. Legal Disclosures
We may disclose information when reasonably necessary to:
- Comply with a subpoena, court order, or other lawful process;
- Respond to a government request;
- Protect the rights, property, or safety of Sortwell.shop;
- Protect customers or other persons;
- Investigate suspected fraud or abuse; or
- Enforce applicable agreements and policies.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect information against unauthorized access, misuse, alteration, loss, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot promise absolute security.
10. Data Retention
We may retain information for as long as reasonably necessary to:
- Complete transactions;
- Maintain business and accounting records;
- Provide customer support;
- Resolve disputes;
- Prevent fraud;
- Meet legal or regulatory obligations; or
- Enforce agreements.
When information is no longer reasonably required, it may be deleted, anonymized, or otherwise disposed of in accordance with applicable practices and legal requirements.
11. Children's Privacy
Sortwell.shop is intended for general consumers and is not directed toward children for the purpose of knowingly collecting personal information from children.
If we learn that personal information was collected from a child in circumstances where applicable law requires parental consent, we will take appropriate steps consistent with that law.
12. Third-Party Websites
Our website may contain links or integrations leading to third-party websites, applications, payment systems, shipping services, or other external platforms.
Those third parties may maintain their own privacy policies and practices. We are not responsible for privacy practices controlled exclusively by third parties.
13. Your Privacy Choices
Depending on applicable law and the circumstances, you may have rights concerning your personal information, such as requesting access to, correction of, deletion of, or information about certain personal information.
To submit a privacy-related request, contact:
We may need to verify the identity of the person making a request before providing or modifying information.
14. Oklahoma and Applicable Law
This Privacy Policy is intended to operate consistently with applicable federal law and Oklahoma law.
Oklahoma maintains consumer-protection and privacy-related legal requirements, and the applicable requirements may depend on the nature of the business, the information collected, the transaction, and the consumer involved.
Nothing in this Privacy Policy is intended to remove or reduce a privacy right that cannot lawfully be waived.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable legal requirements.
When changes are made, the revised version will be posted on this page with an updated effective date.
16. Contact Us
For privacy questions, requests, or concerns:
Oklahoma County Diversion Hub Inc
Attn: ALEHA MARIE RAWLS-TURNER
220 NW 10th St
Oklahoma City, OK 73103
United States
Email: [email protected]